IntroductionThis report proposes a new index on quality of Active Labour Market Policy (ALMP) implementation. The report presents an approach that focuses primarily on the client journey of ALMP delivery, but also covers the institutional framework of ALMP implementation. The calculation of the proposed index is based mainly on the PES Benchlearning outcomes . The report builds on earlier work on an index based primarily on a special survey of ALMP measures embedded within the 32 public employment services (PES), conducted in 2017. The information gathered in the survey provided the catalyst for further investigation into the ingredients in the process of ALMP provision/implementation, working towards the development of an ‘Index on Quality of ALMP Implementation’. The results of a first attempt at constructing the quality index were reported in a Working Paper in May 2018 (ICON Institute, 2018) and a revised version was presented in a final report in February 2019. The Working Paper and the drafts of the Final report were carefully considered by a specially formed PES Reference Group to support the project . Some of their comments pointed to potential sources of bias in the 2017 ALMP survey responses, which were investigated in detail in a supplementary report completed in January 2019 (ICON Institute, 2019).The index proposed in this report was discussed at various meetings of the PES Network and adjusted in view of the comments received. The second chapter briefly summarises the empirical and theoretical grounding of constructing an indicator of ALMP quality. The third chapter outlines the structure of the proposed indicator. The fourth chapter presents the calculation method more in detail. The last chapter outlines potential further steps to refine the new indicator. This report is a progress report presenting the concept, and does not include any results.

链接地址：http://dx.doi.org/10.2767/117185